By understanding how business practices influence customer acquisition and retention, companies can take control over their destinies. Leveraging SAP CRM APW Technology helps its clients position their organization as a lead player in today’s fast changing business scenarios by providing total customer satisfaction.
APW Technology started working in SAP CRM since its inception over 8 years ago and today it is one of the world’s leading provider of SAP CRM services leveraging innovative methodologies and toolkits, experienced consulting teams and global delivery model..
APW Technology offers full life cycle of SAP CRM services including Design, Development, Deployment, Upgrades, Rolls-Outs and Production Support. Our experience spans the key functional areas of SAP CRM such as SAP CRM Sales, Service, and Marketing as well all the various channels including Call Center, E-Commerce, Partner Channel, Mobile and field Service.
To support our clients in their CRM journey, we have invested heavily in our Center of Excellence (CoE) for R&D, where in our experienced CRM Consultants creates new tools & accelerators for SAP CRM. Our Rapid Upgrade Framework for SAP CRM 7.0 and SAP CRM 7.0 Test Drive Program are examples of solutions created by our team which helps organizations in minimizing their overall cost of ownership of their SAP CRM solution.
Our customers benefit from our expertise as follows:
One of the most experienced SAP CRM partner in the world
Co-Innovation, Testing and Services partner of SAP
Pre-Configured “Rapid Deployment” SAP CRM solution for Sales, Service and Marketing
Very well developed Center of Excellence (CoE) for R&D and customer oriented initiatives
Highly skilled and experienced SAP CRM practice team comprising of functional/ technical & Project Management professionals based globally.
Established Global Delivery Management for Risk Management and best Return on Investment
Domain expertise in Customer Relationship across multiple Industry verticals. Functional expertise in Marketing, Sales and Service
Continuous training programs for skills enhancement and knowledge sharing program amongst the employees.
Application of Best Practices for accelerated SAP CRM implementations.
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